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General setup in LAFT I can't log in. First, check that you are trying to log in to the correct location. LAFT has several servers for different customer segments. Municipalities/municipal enterprises should log in via kommune.laft.io Private enterprises should log in via privat.laft.io or app.laft.io. If you are unsure which server your user is con
https://static.helpjuice.com/helpjuice_production/uploads/upload/image/25288/direct/1747727075670/Import%20renhold%201.xlsx On this page you will find all the import templates we have available. Here you can be sure that you will find the latest updated version. Completed import templates can be sent to support@laft.io Once you have downloaded the t
For more information about the actual implementation of regulation, you can read here: Regulating rent in LAFT If you already have a tenancy in the system, the first thing you need to do is edit the tenancy. This is done by going to the rental object, clicking on the tenancy tab, and then clicking on the gear > Edit. You can also set up regulatio
Team Teams are a way to group users. They are also an easy way to grant access to buildings, rather than managing this at the user level. Each team is associated with one or more buildings, and users in the team then automatically get access to them. Users are also grouped into teams that you set up when assigning work orders, etc.Go to the main men
Go to Tenancy and search for the tenancy where you want to communicate with the tenant. Click on the rental property itself. Click on the tab for Active and future tenancies. In the gear wheel on the right, click on "Log for the tenancy". Here you will find a log of everything that has happened in the tenancy. You can choose whether letter templates
There are two different solutions for regulating rent in the rental module in LAFT. Which solution you should use depends on how you work in your municipality. As a new customer in the rental module, you will usually clarify with your contact in LAFT which solution is right for you, and the other solution will be removed. If you have both solutions
A work order has 5 statuses: New: A work order that lacks an assigned performer or deadline. Assigned: A work order that is assigned to a performer and has a deadline. In Progress: A work order that is marked as being in progress by the person assigned to it. Completed: The work order is completed. Rejected/Rejected: Someone has rejected the work or
If you want to process an assignment online, you must first find the assignment in question. You can do this in several ways: Via the link you received by email when you were assigned the task. From My Calendar From the work order overview (you can also search for routines here) From the Routines page Find a work order or routine in the overview See
The rental module in LAFT includes some ready-made letter templates as standard that you can use: Regulation of rent Request for exemption Notification of deviation If you want to customize letter templates with your own text, company logo etc., this can be done via custom letter templates. Read how below: How to create custom letter template: In th
1. Settings in the rental module Settings in the rental module are important to review in order to be able to use the rental module to the fullest. Here you can enter standards for billing emails, as well as set up your own notification pattern (e.g. when the lease and/or warranty expires). Here you can also select checklists for check-in/check-out
In the main menu, which is always located in the upper left corner, you navigate between the different modules in LAFT, and here you will also find a separate area for checklists. This is separated as checklists can be used in several modules (preferably operation and maintenance and rental). When you enter the checklist module, you can click on “Co
What can you do in the first version? The Housing Bank has developed an API that LAFT has connected to. The content of this API, the possibilities it provides and the functionality it has, is therefore under the control of the Housing Bank. The first version of the integration provides the following functionality: Creating and updating rental object
Action plans can be found in the main menu on the left within the operation and maintenance module. Create an action Click the Create New Action button at the top right of the page. You can create action plans in three ways: Custom measure : allows you to create an action plan for one or more objects. Free text and budget only, which is not linked t
There are some prerequisites that must be in place before you can transfer a flat file to Tripletex. First, you need to go to the Rental Module > Settings > Integrations, and check Enable integration with Tripletex. Then click Update area. NOTE! You cannot use integration with Visma eAccounting and Tripletex at the same time, because both stor
The import template for the rental module can also be downloaded here . Create a new rental property When you are in the rental module, click on "Rental objects" and then "Overview" in the main menu on the left. This will take you to an overview of all your rental objects, regardless of rental status. In the top right corner, click on "New rental ob
There are several ways to conduct a condition assessment of a rental object: Via the rental module Condition assessment can be done by anyone who has access to rental properties in the rental module. Here's how to proceed: Rental object > Options for the rental property > Condition assessment: If you need to change the checklist used here, yo
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What constitutes a deviation can be defined in different ways. When we refer to deviations here, we refer to deviations that appear when a routine/control is carried out, either via IK-bygg (Internal Control), or via routines in LAFT (routines with and without checklists). Below we will explain how we recommend that the various procedures for handli
Flat file Setup To transfer the correct invoice basis to Visma via flat file, the following information must be entered into LAFT: Client ID Product codes (item numbers) for rent and any rent supplements VAT codes for rent and any rent supplements Complete personal identification numbers of all tenants All of these must match the existing setup in V
Flat file Setup Regardless of which solution you choose, there are a few things that need to be in place first.To transfer the correct invoice basis to Visma via flat file, the following information must be entered into LAFT, and this must match what you already have in Visma: Client ID Product codes (item numbers) for rent and any rent supplements
There are some prerequisites that must be in place before exporting to a flat file for Agresso. This requires that at least the following information is entered into the rental module, and it is important that the information matches what is in Agresso: Product codes for rental properties Rental supplement product codes Client ID Complete personal i
It is possible to create rental objects, tenants and tenancies manually in LAFT, but the easiest and most common way to register this is via an Excel import. In the template, you fill in the information in one place, and then send the file to support@laft.io. When importing data, it is important that you use the latest version of our import template
It is possible to create both rental properties, tenants and tenancies manually in LAFT, but the easiest and most common way to register rental properties, tenants and tenancies is via an Excel import. In the template, you fill in the information in one place, and then send the file to support@laft.io. When importing data, it is important that you u
You can also use Letter Templates as contract templates. See instructions here (note that you will not be able to sign letter templates electronically for now). Go to the rental module. In the side menu on the left, click Miscellaneous > Contract templates: Here you will find an overview of the contract templates that have been created on your si
The LAFT app consists of several parts, and what you see depends on your role: Admin : Construction operations, Checklists, LAFT portal and Cleaning Executor/Manager : Construction management, Checklists User : LAFT portal Dept. cleaning manager/Cleaner : Cleaning, LAFT portal You can report and process work orders via both construction operations
There are several ways to conduct a condition assessment of a rental property: Via the rental module Condition assessment can be done by anyone who has access to rental properties in the rental module. Here's how to proceed: Click on the name of a rental property > Gears > Condition assessment: If you need to change the checklist used here, yo
A work order is defined as a single task (without the interval that routines have). If you want to create a routine, this must be done via the routines page, or from the fire book (for routines that apply to fire). You have the same input fields on work orders and routines, the only difference is where you create them in the system. Both work orders
NOTE! You must contact the LAFT manager in your municipality/organization to create a user before you can log in to the app. The LAFT app consists of several parts, and what you see depends on your role: Admin : Construction operations, Checklists, MittBygg and Cleaning Executor / Manager : Construction management, Checklists User : MyBuilding Dept.
You can also download all available import templates here . Create a new rental object When you are in the rental module, click on "Rental objects" in the main menu on the left. This will take you to an overview of all your rental objects, regardless of rental status. In the top right corner, click on "New rental object". Link the rental object to
Regulatory plans are useful to use for several reasons: If you have contracts that are not necessarily to be regulated after one year, but have a separate agreement to be regulated, for example, every 5 years. You can set a separate rate for regulation. For example, if you regulate based on the CPI, you can specify for a single tenancy that it shoul
Calculating the costs of cleaning is a natural part of the cleaning plan. A standard is included with the system, but local inspections in the form of own assessments of the areas, as well as the use of judgment and experience, are still necessary to make a good estimate of cleaning time and calculation of the total costs. Basis for the calculation
Inside the administration page, go to Buildings > Overview. Here there is a separate tab for Bulk Editing. In this table you see all the buildings in your area, and can easily edit information about them in one table. To start editing, simply click on the desired field in the table, enter your change, and click the blue save button. To customize
How to create a checklist template 1. Click on Checklist Templates > Manage Checklists: 2. Click “+New checklist template” in the top right corner 3. Give the checklist a name, and select what the checklist should be submitted to. Here you can also choose whether a copy of the submitted checklist should be placed in the document archive (to the o
If you as a supplier collaborate with a municipality or organization that uses LAFT, you may be assigned various tasks. How you as a supplier handle these depends on whether, and possibly what, access to the system you have been granted. There are two ways for our customers to work with suppliers in LAFT : They can create an “internal” user for you
Have you created a contract template? If not, you must do so first. You do this in the rental module > Miscellaneous > Contract templates. How to generate rental agreement for electronic signature In the rental module, find the rental agreement you want to create a contract for, and click on the tenant to bring up options for the rental agreem
You can also use Letter Templates as contract templates. Letter templates have many more variables to choose from. See instructions here. The only thing is that letter templates cannot be signed electronically for now. In the side menu on the left, click Templates, then click Contract template: Here you will find an overview of the contract template
NS-INSTA 800 requires that the premises be inspected at least once a quarter. The visual inspection is carried out by taking random samples of a number of rooms and assessing the quality achieved, as well as the execution of the cleaning. It is the size of the premises that determines how many collections of impurities can be accepted. Cleaning chec
Here you see an overall map of how the various modules in the system are interconnected: Report a case via the rental module How to send orders to operations from the rental module Report a case via MittBygg (registration solution) MyBuild on the web MyBuild on app Report a case via the cleaning module Report deviations from cleaning to operation Re
Cleaners who discover discrepancies can report this to operations. It is only possible for cleaners to report discrepancies in rooms where cleaning is assigned. The cleaner does the following: In the cleaning app; find the room where the discrepancy was detected Click on the room and hold until a new window appears Select the Comment heading Click t
If you would like to activate the Xledger integration, please contact support@laft.io so we can enable access for it. Once you have the necessary access, there are a few things you need to do to get started. Xledger in the Ops module See also instructions on How to invoice in the DV module To confirm that you will use the integration, you must firs
The work order overview is the best page to use if you need to navigate to different cases in LAFT, both work orders (single tasks) and routines (repeating tasks). Here you can use different filtering methods, including an advanced search, to build a filter that will show exactly what you are looking for. Make sure that the filter is reset before yo
Below you will see an overview of the most important accesses in the DV module, and which roles can do what. Overview showing all roles:
If you are going to do this, it is important that you use the regulation solution that follows the start date of the tenancy. Regulatory plans are useful to use for several reasons: If you have contracts that are not necessarily to be regulated after one year, but have a separate agreement to be regulated, for example every 5 years. You can set a se
Creating zones In LAFT you can create cleaning zones that can be grouped together into multiple rooms. A zone cannot cross between floors or buildings, and is designed for a specific floor. You can create as many zones as you want, and have multiple zones per floor if you wish. To create zones, go to the cleaning module > Setup > Building Setu
Create a new user Go to the Users page. You can find it under Administration > Users > Create user. Fill in the required fields (marked with an asterisk), select the role the user should have (Overview of user access), and set a password. We always recommend that you check the box “Send email to user to create their own password”. They will th
When filling out the import template for room lists, you must select from all the room types that already exist in LAFT. You cannot change the frequency or performance during import, but you can change this after the rooms have been imported. Frequency You can edit frequency at three different levels: Room type category Room type Individual rooms Th
NOTE ! If an invoice basis is created for a tenancy, and an regulation has occurred during the period for which the basis is created, two invoice lines will be created on the invoice basis in LAFT. This is to make it clear what the rent was before regulation, and what it will be after regulation. There are two ways to regulate/price regulation rent
Once you have created tenants and rental objects, you can create a lease. To do this, find the rental object you want to create a lease on. You can find this by going to the Rental objects page in the menu. When you have found the right rental object, click on the arrow on the right and select the Rental Conditions tab. Select the tenant from the d
Notifications on user It is possible to turn notifications off/on completely for a user.This is done by going to Administration > Users > find the user > Edit: Here you can check whether the user should be able to: Receive notifications on questions from Internal Control (IK-bygg). Here you can refer to any annual calendar you have set up i
Contents Setup What does an invoice basis consist of? Invoicing on work orders is divided into four phases Filtering/using tables Transfer to financial system Rules for default posting values Creating invoice basis - Suggested workflow 1. Setup Set up under Settings inside the DV module (function must be activated by LAFT, contact support@laft.io):
First, find the rental property you are going to send an order for. This can be with or without a lease, and click on the rental property. You can find the rental property either via “Lease” or “Rental properties” in the main menu on the left. Click the Rental Options button in the top right > Bookings: Then you will come to this page: Here you
Setup If your municipality/organization has a license with Boligmappa and wants to integrate their area here with LAFT, you must first send the information below to support@laft.io: Contact person: Email: Telephone: Address: Municipality: Postal code: Org. no.: Support will then contact Boligmappa to activate the integration. There are two diffe
Floor plans must be in image format (.png, .jpg, .gif) to be used in LAFT. This means they cannot be in PDF or DWG. If the file is already in the document archive, but in the wrong format (e.g. PDF), you can right-click on the file > Settings > Convert to jpg (administrator only). This will save a copy of the file in the same folder as the o
Creation of invoice basis NOTE! If an invoice basis is created for a tenancy, and there has been a change in the rent during the invoicing period (e.g. due to regulation), it will be created as two separate invoice bases in LAFT. These two can later be consolidated in the financial system, so that the customer/recipient only receives one invoice wit
For more information about the actual implementation of regulation, you can read here: Regulating rent in LAFT If you already have a tenancy in the system, the first thing you need to do is edit the tenancy. This is done by going to the rental property, clicking on the tenancy tab, and then clicking on the tenant's name > Edit. You can also set u
If you have a document archive with many folders and files, you can use the fields below to search for file and folder names, tags, or file types. Click the question mark for information. The green folders in the Document Archive cannot be moved, deleted or modified, but you can create folders under them. To create a subfolder or upload a file, righ
Electronic signing of checklists: Would you like to be able to sign submitted checklists electronically? We have an integration with Assently, where you can sign either with a signature or with BankID. Contact support@laft.io for more info. Are you going to fill out a checklist via a work order/routine? See instructions: Process a work order/routine
Do you want to give the fire department access to the fire log? Create a user with the user role "Guest role". They will then have access to view the fire log, the Document Archive and Internal Control in IK-Bygg (if you subscribe to IK-Bygg). The chapters in the Fire Book: General information Here you see the information that was entered on the bui
First, find the rental property you are going to send an order for. This can be with or without a lease. You can find the rental property either via “Lease conditions”, “Available rental properties”, or “Rental properties” in the menu. Make sure you are in the “Overview” tab. Click on the gear on the right and "Orders". Here you can create a new ord
To start using the cleaning module in LAFT, there are 3 things that must be in place: Users (Head of Department Cleaning and cleaners) Room lists Allocation of cleaning Uploading and marking up floor plans is not essential to using the system, but makes the cleaning app easier and more intuitive to use. Importing room lists The best and most efficie
Go to “Settings” in the menu on the left in the rental module. Landlord information Here you fill in the information for your municipality. You can also enter multiple legal entities if relevant. Rental periods and price regulation Here you select which tenancies you want to see on the rent price regulation and expiring tenancies pages. If you want
Create a key cabinet The first thing you need to do is create a key cabinet. This is done as follows: Click into the Rental Module Click Keys in the side menu on the left, then click Key Vault, and finally New Key Vault. Give the key cabinet a name and enter numbers for the first position and last position (the numbers in between will be entered aut
Once you have created tenants and rental properties, you can link these together and create rental relationships. To do this, find the rental property you want to create a tenancy on. You can find this by going to "Available rental properties" in the main menu on the left, or clicking on the name of the rental property under "Rental properties". A r
The import template can be downloaded here . In the rental module, go to the main menu on the left and click on "Tenants". Here you can choose whether you want to manage private individuals, organizations, or contact persons. In order to create a rental relationship, both the tenant and the rental object must first be created. Create a private perso
The integration itself is activated by logging into the Airthings dashboard and doing the setup here: https://help.airthings.com/en/articles/4510990-integrations-airthings-api This is how the notifications will look in LAFT: You can set up notification rules (thresholds) in Airthings: Via the Airthings integrations page, you will be able to link b
Create a new user Go to the Users page. You can find it under Administration > Users > Create user. Fill in the required fields (mark with an asterisk), select the role the user should have ( Overview of user access ), and set a password. We always recommend that you check “Send email to user to create their own password”. They will then recei
You will find the Provisional Budget in the side menu on the left side under Operation and Maintenance. First, you must add a new budget period. On the front page, you will see an overview of the budgets, with how many framework agreements are registered in the budget, as well as the total budget for all framework agreements. Once you have created t
The rental module in LAFT includes some ready-made letter templates as standard that you can use: Indexation of rent. Gang regulation of rent. Request for waiver. Notice of deviation. Termination of tenancy. If you want to customize letter templates with your own text, company logo/municipal coat of arms, etc., this can be done via custom letter tem
A work order is defined as a single task, and is used for single tasks. Routines, on the other hand, are separated into a separate page in operations and maintenance, so that you can easily separate what you have from repetitive maintenance (tasks with an interval). Work orders and routines are treated the same, and it is also the same type of data
When creating a Risk Analysis, you must go through the following steps: Create a new unwanted event Analyze it Plan measures for an adverse event 1) Create a new unwanted event : Here you fill in information about a new unwanted incident and click "Save". It is possible to create an undesirable event for a building or for the entire area. Multiple
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A VAT report, also known as a VAT return, is an important document for those of you who operate within a value-added tax (VAT) system. The main purpose of a VAT report is to calculate how much VAT the company must pay to the government, and how much VAT the company is entitled to recover from the government. The VAT report in LAFT can be used as the
Would you like to receive a monthly newsletter by email? Register here Roadmap for future development NOTE: This is a tentative progress plan, and it may change along the way. KOBO integration Acos/WebSak integration New Home Map integration Allow IK-Building questions on all object types (not just Build
The LAFT app consists of several parts, and what you see depends on your role: Admin : Construction operations, Checklists, MittBygg and Cleaning Executor / Manager : Construction management, Checklists User : MyBuilding Dept. cleaning manager / Cleaner : Cleaning, MittBygg You can report and process work orders via both Byggdrift and MittBygg, but
There are some prerequisites that must be in place before exporting to a flat file for Agresso. This requires that at least the following information is entered into the rental module, and it is important that the information matches what is in Agresso: Product codes for rental properties Rental supplement product codes Client ID Complete personal i
This is a auto-generated Article of all your definitions within the glossary. Glossary This is a auto-generated Article of all your definitions within the glossary. All K KPI Konsumprisindeksen (KPI) er en indeks som måler endringer i prisene på de varene og tjenestene husholdningene kjøper, sammenlignet med et basisår.
First you need to authorize the Bimsync integration with LAFT: Go to administration, and you will see Bimsync authorization under Integrations, then press Start authorization. You will now be taken to the bimsync.com login portal. You will be asked to allow LAFT access, tap allow access. The integration should now be configured. Now you can log in t
Go to Leases and find the lease where you want to communicate with the tenant. Click on the name of the rental object, and go to the Leases tab. Click on the name of the tenant, then "Lease log": Here you will find a log of everything that has happened in the tenancy. You can choose whether letter templates you download for the tenancy should be lo
Operation and maintenance Work order overview: In the DV module, go to Work order > Overview. This will take you to the page that shows all tasks in LAFT, and you can set your filter to what you want to report on. For example, do you want to get an overview of all fire procedures that have not been followed/have exceeded the deadline in your buil
This is a great feature to use if you come across discrepancies when filling out and submitting a checklist, and want to ensure that discrepancies are followed up. Manual creation of work orders from checklists See separate instructions on how to fill out checklists here . If you would like to see a video about how non-conformance management can be
Create a key cabinet The first thing you need to do is create a key cabinet. This is done as follows: Click into the Rental Module Click Key Management in the side menu on the left, then click Key Vault, and finally New Key Vault. Give the key cabinet a name and enter numbers for the first position and last position (the numbers in between will be e
1. Settings in the rental module Settings in the rental module are important to review in order to be able to use the rental module to the fullest. Here you can enter standards for billing emails, as well as set up your own notification pattern (e.g. when the lease and/or warranty expires). Here you can also select checklists for check-in/check-out
Creation of invoice basis NOTE! If an invoice basis is created for a tenancy, and there has been a change in the rent during the invoicing period (e.g. due to regulation), it will be created as two separate invoice bases in LAFT. These two can later be consolidated in the financial system, so that the customer/recipient only receives one invoice wit
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Click on the arrows below to read more about the different tabs: Others: Here you will find work orders that have been created via “New work order” in the operations and maintenance module, but that have not been assigned to a performer, and/or lack a deadline. Cases that are created in the Construction Management app without a deadline and performe
Are you completely new to the system and need to enter many buildings/rentals or rooms? Then it is more efficient to enter buildings via an import from Excel. Contact us at support@laft.io, or find our import templates here. The different object types in LAFT: Unit Property Building Story Rental object Room Facility Outdoor area How can you use th
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Are you curious about LAFT Pro and want to see how it works? Feel free to watch the recording of the webinar here . Activate LAFT Pro If your municipality/organization does not subscribe to LAFT Pro, you will only see buttons and functions associated with LAFT Pro in the document archive, but will not be able to do anything. To order LAFT Pro, you m