1. You must select the type before you can select the specific object (e.g. a building or a facility). Once you have selected the type, you will see a new drop-down menu to select the object. When you create a work order, you can only select one object, but you can copy the work order to multiple objects later.
    
2. Fill in the task text.
    
3. Select contractor(s): under “Responsible contractor” you will find internal users who have been created in LAFT, as well as suppliers. You can use the search field to search for specific users and/or suppliers. For example, search for “Supplier” to bring up all suppliers.
   You can select one or more performers, both internal and suppliers. Suppliers must be created in advance .
   1. Worth noting regarding assignment of work orders/routines to suppliers: If both an internal user and a supplier are set as performers, the internal user will be selected as the main responsible user. If you assign a task to multiple suppliers, and not any internal users, the first supplier you click on will be set as the main responsible user. This can be changed later.
   2. If you want to assign the task to someone who does not yet have user access to LAFT, there is a separate button for quickly creating users: “Invite responsible user+”. If you click here, you can fill in the first name, last name, email, and select the role. When created, the person will only have access to the object they are assigned as the performer on, but access can be easily changed by editing the user afterwards. Read more about it here .
       
4. “Private task” will make the work order visible only to you as the issuer and the person you assign it to.
    
5. If you have created checklists for use on work orders/routines, select this from the “Attach checklist” drop-down menu.
    
6. Deadline: Set the desired deadline. Tap “Deadline” to bring up the calendar and select a date.
   Note: Do you want repetitive tasks? Instead, use routines for repetitive tasks. This will group your routines into categories.
    
7. Priority is automatically set to low. Check for higher priority if desired. This does not affect work order notifications etc.
    
8. Action types: as a new customer in the system, you will have some standard action types available. You can choose one of these, or an action type that you have created yourself . Action types allow you to group tasks so that you can more easily get an overview of how many work orders end up in the “Operation” category, for example, and how many end up in the “Variance” category.

If you would like to specify where in a building the work order should be performed, you can do so here. You can select a building section from the drop-down menu, enter a room number, and select a component code.

Under notifications, you can control what kind of notifications will be sent by email to the executor(s) and to you as the issuer.

The following notifications are sent by default if you do not check any of these boxes:

• Notification to performers that they have been assigned a work order
• Work order updates: Change of responsible performer, reopening of the task, change of priority or deadline
• When a checklist is submitted for the assignment
• When a work order is approved
• Assignment reminder on the day of the deadline

Management of notifications on work orders/routines

• Disable notification to executor: If you uncheck this, none of the notifications in the list above will be sent to the executor.
• Notify performer of updates: This box controls whether the person you have set as the main performer should be notified of updates.
• Notify issuer of updates: This controls whether you, as the issuer of the assignment, should receive notifications about updates to the assignment.
• Notify issuer of completion: If you check this box, you will be notified when the executor has marked the task as completed.
• Send SMS notification to contractor: this provides contractor notifications via SMS. Note that this will incur a cost for the municipality for SMS sending.

If you have created custom fields , they will be located here. Here you can also choose to assign the task to a subject matter specialist role instead of assigning it directly to a performer.

This tab will not be visible if you have not created any subject matter specialist roles or custom fields.