See detailed guidance here: Get an overview of tasks in LAFT

In the main menu on the left, click on "Work Order" and "Overview".

1. In the top row of tabs you have some quick filters to narrow down the selection of tasks you see in the table. If you are going to process a task assigned to you, you can select the first tab “Assigned to me”.
2. You can choose what type of object the task is on (property, building, facility, etc.), and then choose a specific object (this option only appears after you have selected the type)
3. Click on “Advanced Search” for further filtering.
4. Task type: Here you can choose whether you want to see only ongoing work orders, routines, only routines from the fire book or subtasks.
5. Status: Here you can filter by the status of the task. If there is a new task assigned to you to complete, select the status “Assigned”.
6. Priority: Allows you to filter by what kind of priority the task has.
7. Action type: Allows you to filter by the action type the task has.

In the next tab, you can search for when the task is due, whether it has a deadline, is overdue, and whether you want to include routines that are not in season right now.

In the last tab “Creation and execution” you can filter on what kind of user roles the issuer and executor have as well as which user has assigned the task. If the task has been created as a work order or a routine directly (not via a case that has been reported from MittBygg etc.) then the issuer and assignor will be the same. For cases that have come from MittBygg, the issuer will be the user who reported it, while the assignor will be the user who then assigned it to a performer.

Under “Created” and “Done” you can select specific dates.

When you have found the work order you want to process, click on the menu on the far right (three lines) and click on "Process". If you want to reject the work order, click on "Reject".

When you start a task, first click the "Start work" button in the top right. The task status will then change from "Assigned" to "In progress."

You will first be taken to the page called “Details”. Here you will see all the information about the task you are about to perform. The remaining tabs allow you to attach information

First read the assignment text, and then go through the following points:

Private assignment:

If the task is private (this is selected when creating it), the issuer will be able to change this under “Other information”.

Checklist:

Scroll down a bit on the page you are on to see if a checklist has been attached for you to fill out. If a checklist has been attached, click on "Fill in". A new tab will then open with the checklist itself ( See how to fill out a checklist )

If you don't finish filling out the form and need to continue at a later time, use the "Temporary Save" function. This saves what you have done without actually submitting the checklist. When you are ready to continue, click Edit when you open the checklist again.
When you are finished, click "submit." You will then be returned to the work order/routine. If the checklist is associated with a work order/routine, you will also be given the option to complete the task at the same time the checklist is submitted.

This is great to do if you don't need to do anything else after the checklist is submitted. The routine will then close at the same time you submit the checklist, then reopen itself before the next deadline.

If you select Deliver, you must remember to change the status of the routine to Completed. It is a good idea to use this option if, for example, you are going to add comments, upload images, etc. to the work order/routine, after you have submitted the checklist.

Is a floor plan attached?

The person who issued the assignment may have attached a floor plan with a marker to show more clearly where the assignment is located. Check this on the "Floor plan" tab. You can also upload a floor plan yourself.

Is there a picture or attachment attached?

On the tab "Comments/Image/Attachment" there will be a number that tells you if anything has been uploaded before. If it says 0, nothing has been uploaded here. You can enter comments yourself to add additional information about how the task was completed, and you can upload images and attachments.
It is also possible to retrieve files that are already in the document archive . To do this, go to the "Documents" button > Add documents from archive. This will open a new window where you can check the desired files, and click "Add documents to work order and close the window".

Register hours

In the "Time registration" tab, you can register hours you have spent on the task. Click on "Add hours" and fill in what the hours were used for, the number, any overtime percentage, and information for use in billing (if this is used in your area).

Register costs

In the "Costs" tab, you can enter any costs that have been incurred on the task. Click on "Add cost" and fill in the description, date, quantity and unit price. If your area uses the work order invoicing functionality, you also select an item number.

Create a subtask

For all routines and work orders, you have the option to create a subtask. This is a new work order, which is linked to the task you create it on. This can be used if, for example, there is a need to send an order to a supplier or you want to create a follow-up task.

Upload a 360 image (if integration with BimSync is enabled)

In the "Photo Bubble" tab, you can upload a 360 photo. A 360 photo is a flat 2D image that feels like it is "wrapped" around you like a sphere. It is displayed and experienced as a single image, where you can pan sideways, or up and down. This requires a camera that can take 360 photos.

Is the origin of the task a deviation from a cleaner? (If you have the cleaning module)

In the tab "From cleaning" you will find any information from the cleaner who reported the deviation the task has been created for. This tab applies to areas that also use the cleaning module in LAFT.

Invoicing (if integration with Visma is activated)

In the "Invoicing" tab, you can create an invoice basis for the task. This applies to areas that use the integration between LAFT and Visma Enterprise in the operation and maintenance module.