Building groups allow you to group your buildings beyond the standard building types to make them easier to find. Building groups are visible in several drop-down menus, such as when creating a new work order or routine, and in the work order overview.

To create a building group, go to "Settings" and "Building groups" in the main menu on the left. In the top right corner, click "New building group". Select a name for the building group, for example "Zone Nord" and which buildings should be included in the group. Then click "Create". The group can be edited via the table afterwards.

Are you looking for building type categories? These are used in IK-Bygg and not operation and maintenance.

Action types can be used to group work orders/routines, as well as for automatic creation of work orders (deviations) from checklists.

In the main menu on the left, click on “Settings” and “Action types”. To create a new action, click on the “new action” button in the top right corner. Create a name for the action, for example “Operation” or “Maintenance”. The action types are now available for use when creating work orders/routines.

It is possible to “flag” an action type as representing a deviation. If you do this, all cases that have the flagged action types will appear on the Overview page in the DV module:

An action type must also be flagged as a deviation if you want to automatically create work orders from checklists. When creating/editing checklist templates, you can choose which action type the work order that is created should have (and then it must be flagged as a deviation). Read more about creating checklist templates here.

This makes it easier to follow up on deviations.

Here you can set up notifications for cases that come from users of the buildings (the user role "User") via MittBygg or E-mail. This is so that you don't have to manually check whether cases have been received from users of the buildings. These notifications can only be set up for the user roles Manager and Executor. They will only receive notifications for cases that have been submitted to buildings they have access to, either directly or via team.

Please note that there is a separate charge for SMS notifications.

LAFT Portal is the solution for reporting cases from users in buildings. These cases are entered into the Inbox in the operation and maintenance module, and must be assigned to one or more contractors in order for them to be converted into work orders. This can be done either manually or automatically. If you want to avoid manually sending these cases to a contractor, you can set up automatic assignment. It works so that you choose which contractors are responsible for specific buildings. All cases that are reported in these buildings are then automatically forwarded to the contractor or contractors who are responsible.

In the main menu on the left, go to "Settings" and "Responsible contractors". In the top right corner, click on "New assignment". You can then select one or more buildings and one or more contractors. If you select multiple contractors, you can choose which one of them will be the main contractor. Check "Assign cases from MittBygg".
All cases from MittBygg on the buildings you have selected will now "skip" the inbox and be sent straight to the contractor for processing.

NOTE: This only applies to cases reported via the LAFT Portal solution on the web or app and not the other tabs in the inbox.

With a subscription to Visma Enterprise, you can subscribe to integration between LAFT and Visma to create invoice bases on work orders and send them directly to Visma via Web Service.

See the guide, or contact us at support@laft.io for more information.

Here you can create fields that you want to be used on work orders and routines. You can choose between creating a field with a drop-down menu or a free text field. This field can be filled in by both the person who creates a work order and the person who performs it.
Go to "Settings" and "Custom fields". At the top right, click "New custom field". Create a name for the field and choose whether it should be a free text field or a drop-down menu. If you choose a free text field, leave the "Legal values" field empty. If you choose a drop-down menu, you must fill in what the different values in the drop-down menu should be. Here, you must separate the values with a |. For example, you can enter Yes|No|Don't know. Click "Create". You can subsequently activate and deactivate custom fields in the column farthest to the right in the table. Activated fields are automatically on all work orders and routines.

You can also choose whether the fields should be displayed and/or required in MittBygg.

You can also choose whether the field should be included in any invoice basis. Read more about invoicing in the DV module here.

Specialist roles allow you to assign routines to a role rather than a specific performer.

You must create specialist roles and assign them to buildings and users. You do this under “Settings” and “Specialist roles”. First, you must create roles under “All roles”, and then assign them to contractors and buildings under “Assign to buildings”.

You can now apply subject matter expert roles to routines. The following is an example of how it works:

Create a Specialist role named “Electrician” that is associated with Building A and Contractor B. Then you create a routine on Building A, and instead of selecting a contractor, you select the specialist role “Electrician”. This can be found under “Other” (last tab). When the routine is created, it will automatically add Contractor B as the contractor because Contractor B has the specialist role Electrician on Building A that you are creating the routine on.

The trade specialist role will also automatically assign a routine when you copy a routine to another building. Continuing from the example above, I can copy the routine from Building A to Building B. If there is a contractor with the trade specialist role Electrician on Building B, they will be added as a contractor on the routine when you copy it over.

External suppliers to whom you want to be able to assign work orders or routines must be created as suppliers in your area. They should not be created as internal users.

To create a supplier, click on "settings" in the main menu on the left and then "suppliers". In the top right corner you will see the button "New Supplier". Fill in the fields and click on "create". Now the supplier will be in the list of suppliers to which you can assign a work order/routine. You can later edit or delete suppliers in the table.

Do you want a supplier to be able to upload files to the document archive ? See how to use external upload.